Frequently Asked Questions (FAQs)

From Sign-Up to Set-Up: meetingTRAC Explained

meetingTRAC simplifies the meeting process by automating various tasks like scheduling and agenda creation. It centralises the recording of minutes and actions, ensuring efficient distribution and improved accountability.

Do your meetings often overextend? Do action items sometimes get overlooked? With meetingTRAC's structured agenda, meetings stay on track. As the meeting progresses, tasks are emailed out immediately, ensuring timely completion. Once the meeting concludes, the minutes are ready for distribution.

Registering for meetingTRAC is easy! Simply click the sign up button to create a new account. You will be prompted to select the plan right for you. Remember, there is a 21 day money back guarantee[*] if you decide meetingTRAC is not right for you.

Your data's security is a top priority for us. meetingTRAC utilises Amazon Web Services (AWS) for its database storage, one of the most secure and reliable cloud service platforms globally. AWS offers a robust set of security features and compliance capabilities that can support high levels of data protection. This includes data encryption at rest and in transit, multi-factor authentication, and regular security audits. Additionally, we continuously monitor and update our security protocols to ensure that your data remains protected against any potential threats. Rest assured, with meetingTRAC, your data is in safe hands.

Our Standard plan is quite popular and tends to fit the needs of most organisations. With this plan, you can add unlimited members, and if needed, you can also acquire Team Accounts for an additional $90 AUD annually. If your organisation has up to 10 members, the Grassroots plan might be more suitable.

Signing up for meetingTRAC is straightforward. Just click on the sign-up button and follow the instructions. And remember, we offer a 21-day money-back guarantee[*] if you find that meetingTRAC isn't the right fit for you.

It's advisable to use an organisational email address for your meetingTRAC registration, as it appears more professional than a personal one.

One meetingTRAC account is all you need to start. For instance, a club secretary can manage agendas, distribute minutes, and assign tasks to members using a single account. If you have subcommittees or specific teams, the Standard plan allows you to acquire a team account for an additional $90 AUD annually, or you can opt for the Professional plan which includes 10 Team Accounts.

A Team Account gives your team or subcommittee their own access to meetingTRAC. They'll have their own login and can manage their meetings, agendas, and minutes. As the primary account administrator, you can oversee their activities, but team account users will only access their specific meetings and documents.

You can schedule as many meetings as required without any additional costs. You have the flexibility to choose from various meeting types or even create your own custom template.

Each plan comes with a specific storage limit. If you're nearing your limit, you can acquire an additional 100GB of storage for $55 AUD annually. Alternatively, you can manage your existing files to free up space.

You can add members to distribute agendas, minutes, and tasks directly from meetingTRAC. The Grassroots plan allows up to 10 members, while the Standard and Professional plans offer unlimited member additions.

Yes, if you find that meetingTRAC isn't meeting your expectations, you can request a refund within 21 days of starting your account[*]. That gives you time to test meetingTRAC to ensure it will benefit your organisation, improve your meetings and save you time. We guarantee that if you request your money back, in those 21 days, you will receive a full refund [*]. This period allows you to evaluate the platform and its benefits for your organisation.

Certainly! While meetingTRAC was initially designed with clubs and councils in mind, it's equally effective for businesses. It's an efficient tool for organising meetings and ensuring tasks are managed effectively.